COOKIES POLICY
This Cookies Policy forms an integral and supplementary part of the Terms of Use of the website of the company under the distinctive title Seanturion ΟΜΟΡΡΥΘΜΗ ΕΤΑΙΡΕΙΑ (hereinafter the “Company”), and applies to all visitors and registered users of our services.
In this context, we provide you with detailed information regarding the definition of cookies, the categories we use, the purposes for which they are processed, their retention period, as well as the rights you have as data subjects.
By browsing our website, you accept the use of cookies in accordance with the terms of this Policy, unless you have chosen different settings via the consent mechanism. This mechanism allows you to accept or reject specific categories of cookies, configure your preferences at any time and easily withdraw your consent if you wish. Your choice is securely recorded and remains in effect until you modify it.
What are cookies?
Cookies are small text files that are stored on your computer, mobile phone or any other device you use when browsing our digital services (website, web application – dashboard and mobile application).
These files allow the website to recognise your device and remember certain information such as your actions or preferences (e.g. login details, selected language or region). In this way, cookies help improve your overall browsing experience, making the use of the website smoother, more functional and tailored to your needs.
How and why we use cookies
The use of cookies and similar technologies allows us to ensure the correct, secure and uninterrupted operation of our digital services (website, web application – dashboard and mobile application), to improve the quality and efficiency of their functions, and to analyse usage and performance of specific pages and features.
Furthermore, subject to your explicit consent, we use cookies for the purposes of content personalisation and adaptation of our advertising and informational activities to your interests.
Categories of cookies we use
Our website, web application (dashboard) and mobile application use cookies which are grouped into the following four categories:
- Strictly Necessary (Essential) Cookies
These cookies are vital for the operation of the website, web application (dashboard) and mobile application. They are activated automatically when you visit and do not require consent, as they are necessary for the provision of our services.
They are used exclusively for technical and functional purposes and do not store personal information that directly identifies the user. They include in particular:
- Session cookies, which store technical session data and ensure the smooth continuity of browsing. They are automatically deleted as soon as you close your browser.
- Security cookies, which are used to protect the website, your accounts and your data from malicious actions. Without them, secure login, protected browsing or completion of transactions would not be possible.
- Authentication cookies, which are necessary for logging into your personal account (e.g. access to dashboard, profile, features for registered users). They do not store your password but allow the system to maintain your login status during the session.
- Preferences (Functionality) Cookies
Preference cookies allow our digital services to remember choices you have made (e.g. language, appearance, user interface layout, map or view settings), so that your user experience is tailored to your needs.
Disabling them may result in reduced functionality or loss of stored settings.
- Analytics/Statistics Cookies
Cookies in this category are used to collect aggregate and, where possible, anonymous or pseudonymised statistical data. This information helps us improve the performance, structure and functionality of the website, the dashboard and specific features.
They are activated only with your consent, via the cookies management mechanism.
- Marketing/Advertising Cookies
These cookies are used for targeted advertising and for measuring the effectiveness of our advertising campaigns. They allow the display of content based on your interests and may track your activity across other websites or applications.
They are activated only with your consent, via the cookies management mechanism.
Third-party tools
In the context of operating our website, web application (dashboard) and mobile application, and for the provision of enhanced services, we use specific tools from third-party providers which place analytics and/or advertising cookies only with your consent:
- Google Analytics
We use Google Analytics to collect aggregate and anonymous statistical data about the use of our services, such as the number of visits, pages viewed and navigation patterns. Its use is based exclusively on your explicit consent and, where possible, technical measures such as IP anonymisation are applied. - Matomo
Matomo is used for traffic analysis with particular emphasis on privacy protection. The data collected are aggregate and used to improve the content and functionality of our services.
Depending on the configuration chosen by the Company:
- it is either hosted on our own servers (self-hosted), so data remain within the EU and are not transferred to third countries,
- or the Matomo cloud service is used, in accordance with Matomo’s data processing terms.
Matomo is activated only with your explicit consent.
- Meta Pixel
Meta Pixel is used for targeted advertising and for measuring the effectiveness of our advertising campaigns on platforms such as Facebook and Instagram. Through this tool, audience profiles may be created based on users’ activity on our services, provided that the relevant consent has been given.
Analytical cookies table
| Cookies Category | Purpose of Use | Function / Description | Retention Period | Examples / Third-Party Providers | Consent |
|---|---|---|---|---|---|
| Strictly Necessary (Essential) | Ensuring correct and secure operation of the website, dashboard and app | Support basic functions such as navigation, user sessions and security. | Session cookies: until end of session; Persistent: up to 12 months | Session cookies, authentication tokens, security cookies | No |
| Preference Cookies | Customisation of user experience on the website, dashboard and app | Store user choices such as language, theme or UI configuration so that the site appears according to your preferences | 6–12 months | UI settings, language, appearance and unit-of-measure options | Yes |
| Analytics/Statistics Cookies | Optimising platform operation, monitoring performance and usage | Collect aggregate and anonymous data to understand user behaviour and improve the website | 1–24 months (depending on provider) | Google Analytics, Matomo (self-hosted or cloud), analytics IDs | Yes |
| Advertising Cookies | Targeted advertising and measuring effectiveness | Allow audience creation, the display of personalised ads and analysis of the performance of campaigns for the Company’s services (e.g. telematics, fleet or equipment systems) | 1–24 months (depending on provider) | Meta Pixel (Facebook/Instagram), Google Ads | Yes |
Consent mechanism
To comply with the applicable regulatory framework (ePrivacy Directive and General Data Protection Regulation – GDPR), our digital services (website, web application – dashboard and mobile application) implement a cookies consent mechanism (Consent Management Platform – CMP), through which we manage your preferences regarding the use of non-essential cookies in a transparent way.
- Banner display and user choices
On your first visit to our services, an informational banner appears, offering the following options:- “Accept all”: allows all categories of cookies to be installed, except strictly necessary cookies which are placed irrespective of consent.
- “Reject”: blocks the installation of all non-essential cookies.
- “Settings”: allows you to choose in detail which categories of cookies you wish to activate.
Until you make a choice, the website operates only with strictly necessary cookies, which do not require consent.
- Recording consent
Your choices are securely recorded via:- a special cookie storing your consent settings, and/or
- the CMP’s backend system.
This recording is carried out so that:
- your preferences are applied on subsequent visits, and
- you are not shown the banner again, unless there is a substantial change to the cookies policy or the technology used.
- Modifying and withdrawing consent
You have the right to:- withdraw your consent for non-essential cookies at any time,
- modify your initial choices, and
- be informed about your current consent status.
You can easily change your settings via:
- a dedicated “Cookies Settings” link or button permanently displayed at the bottom of the website, or
- the dedicated revoke/modify function provided within the CMP environment.
Withdrawal applies going forward and does not affect the lawfulness of processing based on consent before its withdrawal.
- Duration of choices
Your choices remain valid for 6–12 months, depending on the Company’s policy, unless you modify them earlier. After this period, you may be asked to confirm or update your settings again.
Cookies retention period
The retention period of each cookie depends on the purpose for which it is used and on the policies of third-party providers. In particular:
- Strictly necessary cookies: up to 12 months; these include session cookies which are deleted automatically at the end of the session.
- Preference cookies: 6 to 12 months, depending on the nature of the stored preferences (e.g. language, appearance or interface settings). After this period, you may be asked to set your preferences again.
- Analytics/statistics cookies: 1 to 24 months, depending on the tool used (e.g. Google Analytics, Matomo).
- Advertising cookies: 1 to 24 months (e.g. Meta, Google), depending on each provider’s policies.
Managing cookies
You can manage cookies and related privacy settings through your browser settings. Most browsers provide options such as:
- Blocking all or some cookies,
- Choosing to be notified before cookies are installed,
- Deleting cookies already stored,
- Managing cookies on a site-by-site basis.
Configuring these settings may affect certain functions of our services, especially if you disable strictly necessary cookies or preference cookies.
Updating the Cookies Policy
The Company reserves the right to review or amend this Cookies Policy whenever deemed necessary, particularly due to:
- Changes in the applicable legislative or regulatory framework,
- Implementation of new technologies,
- Introduction of new tools or services that use cookies,
- Changes in the operation of the website,
- Requirements from supervisory authorities.
In the event of a substantial modification (e.g. new categories of cookies or new third-party providers), you will be informed again via the consent mechanism (CMP) or via a relevant notice on the website and applications.
Contact
For any questions regarding this Policy and the use of cookies, you may contact us at: info@seanturion.com.
